Cryptology group news

Rubicon grants for David de Laat and Alessandro Zocca

CWI researchers David de Laat and Alessandro Zocca both received an NWO Rubicon grant. De Laat will study new techniques to compute optimal packings at MIT for one year, and Zocca will study renewables and uncertainty in future power systems at Caltech for two years. NWO granted these subsidies to 22 young, highly promising research talents to gain international research experience at foreign top institutes.

CWI researcher makes higher turnover in hotel bookings possible

With a new mathematical method, hotels can receive on average 5% more turnover in the long term when taking online reviews into account. Dirk Sierag, PhD student of CWI, analysed with historical data the behaviour of consumers booking rooms. Based on the results he designed mathematical models that can support hotels in determining optimal prices of hotel rooms. The research results can also be applied on movies, concerts, sporting events and, for example, Uber taxi rides.

Increased call center efficiency by identifying redialers

Call centers should base their staff planning on the number of unique callers instead of the total number of calls. Furthermore, introducing a system that gives redialers priority over fresh callers both reduces the average waiting time and improves the fairness of the system. This can be concluded from a study on call center management conducted by CWI.