Our modern society largely depends on an efficient and flexible organization of logistic processes in trade and transport and in commerce and public services, supported by a reliable information and communication network.

Research at CWI focuses on logistic processes in which resources are scarce. In these processes bottlenecks manifest themselves at many levels in our society. Mobile networks and transportation and railway systems are good examples, but also complex large-scale ICT systems, emergency services, call centers, waiting lists in healthcare and the concept of dynamic pricing and revenue management fall within the scope of logistics.

To transfer its knowledge to the society CWI collaborates with a large number of academic and industry partners such as the Dutch Railways, KLM, IBM, Thales, ING Bank, Ericsson, TNO, Amsterdam Medical Center, IKEA, Ministery of Defense, CityGIS, Vereniging Huisartsenposten Nederland, Rijksinstituut voor Volksgezondheid en Milieu and a variety of ambulance service providers and firefighter departments.

Research in logistics is based on techniques in the areas of stochastic control, queuing, combinatorial optimization, algorithmic game theory, multi-agent technologies and computational intelligence techniques.

At CWI the following research groups carry out research project in logistics:

• Networks and Optimization
• Stochastics
• Algorithms and Complexity
• Intelligent Systems