Bert Zwart of the PNA2 research group at CWI will speak about 'Using probability to develop rules of thumb', with applications in call centers, computer systems and communication networks.

Location:  CWI, Science Park 123, Amsterdam, Euler Room (Z009)

Abstract:
Bert Zwart will discuss several research problems he has been involved with. Zwart: "These topics are mathematically challenging whereas at the same time they could be understood by our grandmothers. The subjects relate to measuring the performance of and/or designing systems that operate in a random environment. Examples are call centers, computer systems, and communication networks. The focus will be on explaining the physical intuition behind the results".